tck44 Privacy Policy

This Privacy Policy ("Policy") describes how personal information is collected, processed, stored, and protected when users use the tck44 platform and related services ("Services"). This Policy applies to the website https://tck44.cam and all associated digital platforms.

tck44 is committed to ensuring a safe, transparent, and responsible gaming environment for users in Bangladesh. We believe your right to privacy is of the utmost importance. By reading this policy, you will understand what information we collect, why we collect it, and how we keep it secure.

By continuing to use our services, you agree to the terms of this Privacy Policy. If you disagree with any part of this policy, please stop using our services and contact our support team.

tck44 collects only the information necessary to provide services, manage accounts, and ensure security. We may collect the following types of information:

Personal Identification Information

• Full name and date of birth
• Email address
• Residential address
• National ID or passport number (for identity verification)
• Username and password (stored in encrypted form)

Financial Information

• bKash, Nagad, or Rocket account number (for transaction verification)
• Bank account details (for withdrawals)
• Deposit and withdrawal transaction history

Technical Information

• IP address and device identification number
• Browser type and version
• Operating system information
• Cookies and session data
• Time and date of site access

Gaming Activity Information

• Game play history and statistics
• Betting patterns and preferences
• Records of bonus and reward claims
• Time spent on the site and pages visited

tck44 uses collected information only for specific, lawful, and relevant purposes. We process your information for the following reasons:

Service Delivery and Account Management

Your information is required for account registration, the login process, accepting deposits, and processing withdrawals. Accurate payment information is essential to support a minimum deposit of ৳100 and withdrawals of ৳800. This information is used to complete withdrawals, typically within 10 to 45 minutes.

Identity Verification and Fraud Prevention

We follow internationally recognised KYC (Know Your Customer) procedures. This helps prevent financial fraud, money laundering, and the opening of accounts by minors. Our services are for users aged 21 and above only.

Customer Service and Communication

Your contact information is used to provide 24/7 Bengali-language live chat support for resolving your issues, to send bonus offers and promotional information, and to notify you of important policy changes.

Security and Responsible Gaming

Gaming data is used to detect unusual activity, identify potential signs of addiction, and effectively apply responsible gaming tools.

Service Improvement

Anonymised statistical data is used to improve the user experience, introduce new games and features, and analyse platform performance.

The tck44 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

Types of Cookies We Use

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security. Without them, the site will not function properly.
• Performance Cookies: These collect anonymous data to measure which pages of the site are visited most.
• Functionality Cookies: These are used to remember your language preferences and other settings.
• Analytics Cookies: These are used to understand user behaviour and improve the quality of our services.

tck44 does not sell your personal information or disclose it to third parties for commercial purposes. However, limited information may be shared in specific circumstances:

Service Providers

Limited information may be shared with trusted third parties for payment processing (bKash, Nagad, Rocket, bank transfer), technical infrastructure maintenance, and fraud prevention services. These parties operate under strict confidentiality agreements.

Legal Obligations

Disclosure of information may be legally required under applicable laws of Bangladesh, court orders, or legitimate demands from regulatory authorities.

Fraud and Crime Prevention

In cases of serious fraud, money laundering, or cybercrime, necessary information may be shared with relevant law enforcement agencies.

Business Changes

In the event of a company merger, acquisition, or asset transfer, user data may be transferred. You will be notified in advance in such cases.

tck44 employs industry-standard technical and organisational measures to protect your information. Our security framework operates at the following levels:

Encryption and Data Protection

• All data transmission is secured through SSL (Secure Socket Layer) encryption
• Passwords and sensitive financial information are stored with industry-standard encryption
• Encryption is applied at the database level

Access Control

• Strict role-based access control systems are maintained
• Only authorised personnel can access the necessary data
• All system access is logged and regularly audited

Regular Security Assessments

• Regular security testing and vulnerability assessments are conducted
• System software is regularly updated and patched
• Firewall and intrusion detection systems are kept active

tck44 retains your personal information only for as long as necessary. Retention periods are determined based on the type and purpose of the information:

• Account Information: For the duration the account is active and for the legally required period after it is closed
• Transaction Records: For the period required under financial regulations
• Gaming Logs: For the time required for dispute resolution and to meet regulatory requirements
• Communication Records: For the time required for customer service improvement and legal protection
• Technical Logs: Short-term retention for security review purposes

At the end of the retention period, data is securely deleted or anonymised. Where there is a legal obligation, certain data may be retained for a longer period.

tck44 believes you should have full control over your personal information. You may exercise the following rights:

Right to Access

You may request to know what information we hold about you. We will provide complete information within a reasonable time.

Right to Rectification

If there is incorrect or incomplete information in your account, you may request that it be corrected. Contact the support team or update it directly from your account settings.

Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may not be possible to delete due to legal obligations.

Right to Object to Processing

You may object to your information being used for marketing purposes. If you withdraw your consent, we will stop using the information for that purpose.

Right to Data Portability

You may request to receive your data in a structured, machine-readable format.

tck44 services are for users aged 21 and above only. We do not knowingly collect any personal information from minors.

Age verification measures are in place during the registration process. If we determine that a person is under 21, their account will be closed immediately and all associated information will be deleted.

If a parent or guardian believes their minor child has registered on this platform, please contact [email protected] immediately. We will take the necessary steps promptly.

tck44 may update this Privacy Policy from time to time. The policy may be revised in response to changes in services, the use of new technologies, or legal requirements.

For significant changes, we will send a notice to users' registered email addresses and display a notification on the website. Continued use of the services after any changes will be considered as your agreement to the updated policy.

We always display the "Last Updated" date at the top of this page so you can easily see when the policy was last changed.

If you have any questions, concerns, or requests about this privacy policy, please do not hesitate to contact us.

• Email: [email protected]
• Live Chat: 24/7 Bengali support available on the website

We try to respond to all privacy-related requests within a reasonable time. Complex requests may take a little longer to process, but we will keep you informed in such cases.

To learn about the other terms and conditions of our service, please read the Terms & Conditions page. To learn more about responsible gaming, visit the Responsible Gaming page.